Effective Date: 11/05/2026
These Terms and Conditions govern your use of the website operated by BDR Plumbing & Bathrooms ("we", "our", "us") and apply to all enquiries, quotations, and services provided by us. By accessing this website, submitting an enquiry, or instructing us to carry out work, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these Terms, you should not use this website or request our services.
BDR Plumbing & Bathrooms provides property maintenance and plumbing-related services within Nottingham and surrounding areas.
Our services include but are not limited to:
Contact details:
Phone: 07971 020070
Email: enquiries@bdrplumbing.co.uk
You agree to use this website only for lawful purposes. You must not use the website in any way that may damage, disable, or impair its performance or interfere with other users.
We reserve the right to update, suspend, or remove any part of the website at any time without notice.
Submitting an enquiry through our website, phone, email, or WhatsApp does not create a binding contract.
All quotes provided are estimates based on the information available at the time. A final price may vary depending on site conditions, access, materials, or unforeseen issues.
Quotes are typically valid for 30 days unless stated otherwise.
Receiving a quotation does not obligate you to proceed with the work. Likewise, we are not obligated to accept or carry out any work until both parties have agreed in writing or verbally on the scope, price, and timing.
All work will be carried out in accordance with the agreed quotation, specification, or instruction.
Any additional work requested or required due to unforeseen circumstances may result in additional charges, which will be communicated before continuation where possible.
Prices will be agreed prior to commencement of work wherever possible. Payment terms may include deposits, staged payments, or final balance payments upon completion.
We reserve the right to suspend or delay work if payments are not made in accordance with agreed terms.
Late or overdue payments may be subject to additional charges in accordance with applicable UK law.
If you need to cancel or reschedule work, you must notify us as soon as possible.
Where costs have already been incurred (materials, labour scheduling, or time allocation), a reasonable cancellation charge may apply.
We reserve the right to reschedule work due to weather conditions, safety concerns, or operational constraints.
You agree to provide accurate information when making an enquiry and ensure reasonable access to the property where work is being carried out.
You are responsible for informing us of any known hazards, including structural issues, electrical risks, asbestos, or fragile surfaces.
Failure to provide accurate information may result in delays or additional charges.
We may use suitable alternative materials where original specified items are unavailable, provided they meet the required quality standards.
If you supply your own materials, we are not responsible for defects, performance issues, or incompatibility arising from those materials.
We will carry out all work with reasonable care and skill. However, we are not responsible for issues arising from pre-existing conditions, hidden defects, or structural weaknesses not visible at the time of inspection.
Weather conditions, access restrictions, and unforeseen site conditions may affect timelines and completion dates.
We are not liable for indirect, incidental, or consequential losses arising from the use of our services or website.
We do not exclude liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.
We are not responsible for pre-existing damage, third-party interference, or issues arising after completion of work.
We reserve the right to refuse, suspend, or cancel any work where:
Any warranty provided will be stated in writing and applies only to the specific work completed.
Warranties do not cover damage caused by misuse, neglect, weather events, lack of maintenance, or third-party interference.
If you are unhappy with any aspect of our service, please contact us as soon as possible so we can investigate and resolve the issue.
We may request supporting information such as photographs, invoices, or job details to assist in resolving complaints.
All website content including text, design, branding, images, and layout is owned by BDR Plumbing & Bathrooms unless otherwise stated.
You may not copy, reproduce, or reuse any content without written permission.
We handle all personal data in accordance with our Privacy Policy and applicable UK data protection laws.
Information provided to us may be used to respond to enquiries, provide quotations, and deliver services.
We may update these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date.
Continued use of our website or services indicates acceptance of the updated Terms.
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions regarding these Terms and Conditions, you can contact us using the details below:
BDR Plumbing & Bathrooms
Phone: 07971 020070
Email: enquiries@bdrplumbing.co.uk
Service Area: 233 Derby Rd, Long Eaton, Nottingham NG10 4BS