Effective Date: 11/05/2026
This Privacy Policy explains how BDR Plumbing & Bathrooms ("we", "our", "us") collects, uses, stores, and protects personal information when you use our website, contact us, submit an enquiry, request a quotation, or communicate with us through any channel including phone, email, or WhatsApp.
We are committed to protecting your privacy and handling your personal data in a lawful, fair, and transparent manner in accordance with UK data protection laws including the UK GDPR.
By using our website or contacting us, you acknowledge that your personal information may be processed in line with this Privacy Policy.
This Privacy Policy applies whenever you interact with BDR Plumbing & Bathrooms through our website or communication channels, including when you:
This policy applies only to data collected in connection with our property maintenance services and website interactions.
We may collect and process the following types of personal information depending on your interaction with us:
We only collect information that is necessary to respond to enquiries, provide quotations, deliver services, and improve user experience.
Information is collected through several methods, including when you:
Some data is provided directly by you, while technical data may be collected automatically using analytics and tracking technologies.
We use your information to operate our business and provide property maintenance services effectively.
Your data may be used to:
We only use your data where there is a legitimate business reason or legal requirement to do so.
Our website uses analytics and marketing tools such as Google Analytics 4 (GA4) and advertising platforms to understand visitor behaviour and improve lead generation performance.
This may include tracking:
This data helps us improve advertising performance and user experience. It is aggregated and does not directly identify individuals unless you submit personal details through a form.
We may use trusted third-party providers to support our website and services, including:
These providers may process personal data in accordance with their own privacy policies.
We take appropriate technical and organisational measures to protect personal data from loss, misuse, unauthorised access, or disclosure.
These measures may include secure servers, encrypted systems, access controls, and trusted third-party platforms.
However, no online system can guarantee absolute security, and users should take care when submitting personal information online.
We do not sell or rent personal data.
Your information may only be shared where necessary:
Under UK data protection law, you may have rights regarding your personal data, including:
To exercise your rights, please contact us using the details below.
We retain personal data only for as long as necessary to fulfil the purpose it was collected for, including enquiry handling, service delivery, legal obligations, and record keeping.
When data is no longer required, it is securely deleted or anonymised where possible.
Our website uses cookies and similar technologies to improve performance, analyse traffic, and support marketing activities.
For more information, please refer to our Cookie Policy.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or website functionality.
The latest version will always be posted on this page with an updated effective date.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
BDR Plumbing & Bathrooms
Phone: 07971 020070
Email: enquiries@bdrplumbing.co.uk
Service Area: 233 Derby Rd, Long Eaton, Nottingham NG10 4BS